Expert CRM Consulting Services Done With You

Great Relationship Marketing Meets Great CRM Implementation

Buzzworthy Marketing’s team is here to help integrate your marketing with your sales process. Let’s face it, you’re bound to bleed perfectly good sales opportunities if your marketing doesn’t seamlessly support your sales process. The integration of the two is imperative to maximize your marketing investments. Trust us to leverage your customer relationship management strategy today and start getting the best return on your marketing investments.


Quotes From The Buzzworthy Family

“Since working with Buzzworthy Marketing, we have established a lasting presence in our industry and signed $100,000 in contracts with new clients. Buzzworthy Marketing exceeds expectations. They’re overachievers who provide high-quality deliverables ahead of schedule”

Aaron Mills

Founder & CEO, Daaxit, LLC

“We were looking for strategies to expand our client engagement that included both existing and clients and prospective new clients. Michael easily adapted this training to match and meet our marketing goals and guided us through developing better ways to engage our targeted market segments.”

Carolyn Pratt

Program Manager, PTAC

“They do what they say they are going to do and they do it very well. Michael the owner and Victoria his right hand worked directly with me. Both were kind, knowledgeable, and patient. Great people to work with. I wouldn’t change anything about Buzzworthy or the plan of action that they created…”

Frank Futie

Founder, Rented Truck Driver
Why use CRM Consultants for CRM Customization?

We understand the challenges of managing a growing client list. It can feel overwhelming to keep track of all the information and maintain strong relationships in an effort to increase sales. pairing our expert CRM consulting services with and affordable and easy-to-use CRM platform eliminates the confusion and frustration of implementing alone. With our guidance and the use of our state-of-the-art CRM platform, you can effectively manage your client list and ensure that no opportunities slip through the cracks.

Top 10 Reasons to Hire a CRM Consultant

1. Expertise and Guidance: Bringing in-depth knowledge and expertise in CRM implementation and optimization, ensuring that you make the most of your CRM system.
2. Customization: A CRM consultant can customize the CRM platform to align with your specific business needs and workflows, maximizing its effectiveness.
3. Efficient Implementation: Streamline the implementation process, saving time and avoiding common pitfalls.
4. Training and User Adoption: Provides training sessions to educate your team on how to effectively use the CRM system, increasing user adoption and maximizing its benefits.
5. Data Migration: Assist in migrating your existing customer data into the CRM system, ensuring a smooth transition and data integrity.
6. Process Optimization: By analyzing your existing business processes, a CRM consultant can recommend improvements and align them with CRM best practices, enhancing efficiency and productivity.
7. Integration with Other Systems: A CRM consultant can integrate the CRM system with other essential business tools, such as email marketing platforms or project management software, enabling seamless data flow and collaboration.
8. Reporting and Analytics: Leverage the reporting and analytics capabilities of the CRM system, providing valuable insights into customer behavior, sales performance, and business growth.
9. Ongoing Support and Maintenance: Access to ongoing support, troubleshooting, and system maintenance, ensuring that your CRM system operates smoothly and efficiently.
10. Maximizing ROI: Optimize your CRM system’s capabilities, leading to improved customer relationships, increased sales, and a higher return on investment.

By leveraging the expertise of a CRM consultant, you can overcome the challenges of managing a growing client list, effectively utilize your CRM system, and drive business growth.

The Perfect CRM for B2B Service-Centric Businesses

Small service-centric firms have very unique needs when it comes to their customer relationship management. Buzzworthy knows these details inside and out from working with over 1200 companies over the last 18 years. With is knowledge, we created a CRM platform that can grow with you into the future without overwhelming you today. At a fraction of the cost of other CRMs like Salesforce or HubSpot, Buzzhub is a straightforward CRM solution that is perfectly tailored for B2B service-centric firms.

What Makes Buzzhub a Perfect CRM?

Built-In Features: Hosting a myriad of marketing tools like landing page makers, email marketing, social media and reputation management, SMS marketing, and more.

Contact Management:  Robust contact management features, allowing you to store and organize all client information in one central location. This includes contact details, communication history, and any relevant notes or documents you need during and after your sales process.

Lead Tracking and Management:  Advanced lead tracking and management capabilities, enabling you to effectively track and nurture leads throughout the sales pipeline.

Task and Activity Management: Allowing you to assign tasks, set reminders, and track progress. This helps you stay organized and ensures that important follow-ups and deadlines are never missed.

Reporting and Analytics: Provides comprehensive reporting and analytics features. This allows you to gain valuable insights into your sales performance, client behavior, and overall business growth.

Mobile Accessibility: In today’s fast-paced business environment, it’s crucial to have a CRM that is accessible on mobile devices. This ensures that you can access important client information and manage your business on the go.

Collaboration Tools: Enabling team members to easily share information, communicate, and collaborate on client-related tasks and projects.

Customization: Offers extensive customization options. This allows you to tailor the CRM to your specific business needs and workflows.

Integration Capabilities: Seamlessly integrates with other essential tools and software that you use in your business, such as project management tools, and accounting software.

Automation: Enabling you to automate repetitive tasks, such as sending follow-up emails or updating client records. This saves time and improves efficiency.

Excellent Customer Support: Buzzhub comes with excellent client support. Whether it’s through phone, email, or live chat, having reliable support ensures that you can get assistance whenever you need it.


Why Should You Consider a CRM

Streamline Client Engagement

A CRM is like having a powerful tool that transforms your client interactions into a well-organized and efficient process. With the right setup, the complexities of managing touchpoints and data become manageable, allowing you to create meaningful connections with your clients.

Efficiency is crucial, and a customized CRM system ensures that you have access to valuable insights and enables seamless communication with your clientele. This tailored approach guarantees that your important conversations flow smoothly and effortlessly.

Simplify Communication Channels

In the maze of modern communication, CRM becomes the compass guiding every interaction smoothly to its destination.

With direct channels and clear protocols, the right CRM slashes response times, empowers clarity, and brings harmony to client communication, considerably lifting the cloud of misunderstandings.

By now, your professional anthem should be “Communicate, don’t complicate”—and CRM places that rhythm at the heart of operations, striking a chord with efficiency that resonates with every team member.

Automate Follow-Up Processes

Automating follow-ups increases client engagement, saving time and reinforcing relationships.

1.  Schedule reminders to ensure no client interaction slips through the cracks.
2. Trigger personalized emails after specific client actions or milestones.
3.  Manage tasks and deadlines with transparent, automated assignments.
4. Compile follow-up metrics to review and refine communication strategies.
5. A robust CRM quietly orchestrates follow-up intricacies, leaving no stone unturned.
6. Frees up professionals to focus on the creative aspects of client service, rather than being bogged down in administrative mire.

Boost Productivity

A CRM system acts as a conductor, orchestrating the different facets of your business into a harmonious and efficient melody. It streamlines tasks, automates repetitive processes, and fosters creativity. By aligning your team’s efforts with precision, a CRM transforms chaos into a productive symphony, ensuring client satisfaction and operational efficiency at every step.

Discover How a CRM Can Help You

When working with Buzzworthy Marketing, we will not only help demystify customer relationship management, but walk you through the process step-by-step to ensure you maximize all of the other efforts you put into your marketing plan.


Automate Follow-Up Processes

In the bustling world of service-based businesses, details matter

1. an awful lot. Consolidate client details in a searchable, accessible database.
2.  Track all communications for a full relationship timeline.
3. Record client preferences to tailor your services.
4. Monitor account statuses and history at a glance.
5. Synchronize with other tools for a comprehensive operational view.

Having a single, organized repository for client intel is like having a superpower. With centralized information, you can wave goodbye to those “uh-oh” moments of lost data.

Enhance Task Management

Sharpen your focus: leverage a CRM to pinpoint tasks needing immediate attention.

Slash through the clutter: a CRM organizes tasks by priority, streamlining your daily to-do list.

Increased Control: with complete oversight of sales funnel timelines, ensuring every client expectation is meticulously met.

Accountability: automated reminders keep you on track, boost productivity, and polish your professional sheen.

Confidently tackle your day: with CRM clarity, every task aligns with your business goals.

Gain Insightful Analytics

CRM analytics features allow you to dive deep into a sea of data, uncovering valuable insights with precision and accuracy. With intuitive dashboards that display real-time information, navigating customer interactions becomes effortless.

Think of your CRM analytics tool as a crystal ball infused with business acumen. It not only provides historical data but also offers forecasts that can shape your strategic decisions. By understanding the dynamics of your sales pipeline, predictive analytics become your secret weapon in making informed business decisions, giving you a remarkable level of foresight.

Track Performance Metrics

Understanding the true performance of your services can sometimes feel challenging. However, with expert CRM consulting, you gain the power of data-driven decision-making to effectively evaluate and optimize your services.

Metrics inform strategy: A catchy motto for data enthusiasts everywhere.

Track Performance Metrics

Understanding the true performance of your services can sometimes feel challenging. However, with expert CRM consulting, you gain the power of data-driven decision-making to effectively evaluate and optimize your services.

Metrics inform strategy: A catchy motto for data enthusiasts everywhere.

Precisely, meaningful data slices through guesswork like a hot knife through butter, revealing the path to enhanced productivity.

Employing focused KPIs ensures client interactions aren’t lost in the abyss, but shine like beacons of opportunity.

Imagine walking a maze with aerial guidance; that’s the clarity robust tracking offers—turning complex journeys into strategic victories with each measured step.

Sometimes, data seems to play hide and seek. Luckily, with tailored CRM insights, the numbers come out from their hiding spots, joyfully contributing to your success.

And just like that, your quest to understand what’s working in your business becomes less of a mythical adventure and more of a certainty. No more fortune-telling; just strategic, data-empowered decision making at your fingertips.

Is It Time To Get A CRM For Your Company?

By strategically implementing a CRM you can increase your sales and reduce opportunity costs. A customized CRM will streamline your marketing to sales interactions and provide continuity for client relationships before and after the sale. Schedule a free consultation to learn how we can help you increase your marketing’s efficiency.


Make Data-Driven Decisions

Your CRM serves as a valuable source of insights and trends, providing you with a clear vision of your business’s performance. In recent years, the reliance on CRMs for decision-making has significantly increased, reflecting a shift towards combining intuition with intelligent data analysis. With the right CRM, you can navigate through vast amounts of data with precision, aligning your actions strategically to achieve your goals. By leveraging CRM intelligence, your business operates like a well-coordinated symphony, understanding and adapting to your clients’ needs. With concrete data guiding your path, every decision you make becomes a deliberate step towards success.

Elevate Client Retention

Imagine your business as an exclusive club where membership is coveted for the sheer brilliance of the experience. That’s the nirvana of client retention, and it’s not just a pipe dream—with a robust CRM strategy, this utopia can be your reality. Through meticulously tracking interactions and feedback, a tailored CRM system empowers you to roll out the red carpet for every client. It’s not just about keeping your clients close; it’s about making them feel like the star of the show every time they interact with your service, ensuring that their experience is as seamless as it is enchanting.

Personalize Client Interactions

In the world of professional services, bespoke experiences reign supreme. With CRM consulting, your client interactions become less of a transaction and more of a dialogue — tailored, engaging, and refreshingly human.

Anticipate Needs with predictive analytics for proactive service.
Track Preferences to customize offerings and communications.
Celebrate Milestones to create a personal connection and loyalty.
Gather Feedback for continuous improvement and client-centric innovation.

Subtlety and sophistication in client management can set you apart. A polished CRM strategy lets you whisper (not shout) your understanding of their unique needs.

Effortless yet impactful—that’s the kind of communication harmony you strike when your client interactions are as individually crafted as a master luthier’s finest instrument, every touch resonating with personalized care.

Forecast Client Needs

Understanding client needs is akin to reading a crystal ball—only, with CRM, it’s less mystical and more analytical.

A first-rate CRM system provides a panoramic view of the client lifecycle, enabling firms to identify patterns and trends. This enables service providers to anticipate needs and tailor their approach, positioning them as proactive partners instead of reactive vendors.

Smart CRM platforms are like to a futuristic dashboard, brimming with insights. They detect subtle shifts in client activity, alerting you to opportunities for engagement or intervention before a client even articulates a need.

Deploying CRM intelligence effectively means never being caught off-guard. It allows firms to prepare offerings that address future client requirements, ensuring that clients feel understood and well-served. Staying several steps ahead in this way solidifies trust and cements your status as an indispensable resource.

 

Discover How Leverage A CRM

Our team of experts is here to help you structure and track your analytics effectively. With our guidance, you can leverage data-driven insights to optimize your marketing strategy, drive meaningful results, and connect with your engaged audience more effectively. During your appointment, we’ll dive into your specific goals and challenges, providing you with tailored recommendations and strategies to enhance your client relationship management. Don’t miss out on the opportunity to unlock the power of analytics-driven marketing.

Apply to Join Our Next Cohort Now >

Frequently Asked Questions

What is CRM Consulting services?

CRM consulting services involve the expertise and guidance provided by professionals to help businesses effectively implement and optimize their Customer Relationship Management (CRM) systems. A CRM consulting service assists organizations in leveraging the full potential of their CRM software to enhance customer relationships, streamline processes, and drive business growth.

When engaging with a CRM consulting service, businesses can expect the following:

Needs Assessment: Consultants will assess the specific needs and goals of the business to determine the best CRM solution and strategy for implementation.
CRM Selection: Consultants will assist in selecting the most suitable CRM software based on the business requirements, industry, and budget.
Customization and Configuration: Consultants will customize and configure the CRM system to align with the unique workflows and processes of the business, ensuring optimal functionality and efficiency.
Data Migration: Consultants will help migrate existing customer data from legacy systems or spreadsheets into the CRM, ensuring a smooth transition and data integrity.
Training and User Adoption: Consultants will provide training sessions to educate employees on how to effectively use the CRM system, ensuring high user adoption rates and maximizing the system’s benefits. Process Optimization: Consultants will analyze existing business processes and recommend improvements to align with CRM best practices, enabling businesses to streamline operations and enhance productivity.
Integration with Other Systems: Consultants will integrate the CRM system with other essential business tools, such as email marketing platforms, project management software, or accounting systems, to ensure seamless data flow and collaboration.
Ongoing Support and Maintenance: Consultants will provide ongoing support, troubleshooting, and system maintenance to address any issues that may arise and ensure the CRM system continues to meet the evolving needs of the business.

Overall, CRM consulting services aim to empower businesses with the knowledge, expertise, and tools necessary to leverage their CRM system effectively, optimize customer relationships, and achieve their business objectives.

What is the role of consultant in CRM?

The role of a consultant in CRM (Customer Relationship Management) is to provide expert guidance and support to businesses in implementing, optimizing, and maximizing the benefits of their CRM systems. Consultants play a crucial role in helping businesses effectively manage their customer relationships, streamline processes, and drive business growth.

Here are some key responsibilities and tasks of a CRM consultant:

Needs Assessment: Consultants assess the specific needs and goals of the business to understand the requirements for implementing or improving a CRM system.
CRM Selection: Consultants assist businesses in selecting the most suitable CRM software based on their needs, industry, budget, and scalability requirements.
Customization and Configuration: Consultants customize and configure the CRM system to align with the unique workflows and processes of the business, ensuring optimal functionality and efficiency.
Data Migration: Consultants help migrate existing customer data from legacy systems or spreadsheets into the CRM, ensuring a smooth transition and data integrity.
Training and User Adoption: Consultants provide training sessions to educate employees on how to effectively use the CRM system, ensuring high user adoption rates and maximizing the system’s benefits.
Process Optimization: Consultants analyze existing business processes and recommend improvements to align with CRM best practices, enabling businesses to streamline operations and enhance productivity.
Integration with Other Systems: Consultants integrate the CRM system with other essential business tools, such as email marketing platforms, project management software, or accounting systems, to ensure seamless data flow and collaboration.
Reporting and Analytics: Consultants help businesses leverage the reporting and analytics capabilities of the CRM system to gain valuable insights into customer behavior, sales performance, and business growth.
Ongoing Support and Maintenance: Consultants provide ongoing support, troubleshooting, and system maintenance to address any issues that may arise and ensure the CRM system continues to meet the evolving needs of the business.

Overall, the role of a CRM consultant is to guide businesses in leveraging their CRM system effectively, optimizing customer relationships, and driving business success through improved processes, data-driven decision-making, and enhanced customer experiences.

What does a CRM Consultant Cost?

The cost of a CRM consultant can vary depending on several factors, including the consultant’s experience, expertise, location, and the scope of the project. On average, in the United States, for small and medium-sized B2B professional services firms, CRM consulting services can range from $100 to $300 per hour.

It’s important to note that some consultants may offer fixed-price packages or project-based pricing, depending on the specific needs and requirements of the business. The overall cost will also depend on the duration of the engagement and the level of customization and implementation required.

It is recommended to discuss the specific needs of your business with CRM consultants to get accurate pricing estimates and to ensure that the services provided align with your budget and goals. At Buzzworthy Marketing, we offer flat-rate pricing with options that are both fair and affordable for most SMB firms.

What is CRM services?

CRM services refer to the range of activities and support provided by professionals or service providers to assist businesses in effectively implementing, managing, and optimizing their Customer Relationship Management (CRM) systems. These services are designed to help businesses enhance their customer relationships, streamline processes, and improve overall business performance.

CRM services can include:

CRM Consulting: Consultants assess the specific needs of the business, provide guidance on selecting the right CRM software, and offer expertise in customizing and configuring the CRM system to align with the business requirements.
CRM Implementation: Service providers assist in the technical setup and deployment of the CRM system, including data migration, integration with other systems, and ensuring a smooth transition from existing systems.
CRM Training: Training services are offered to educate employees on how to effectively use the CRM system, covering topics such as data entry, contact management, lead tracking, and reporting. CRM Customization: Service providers offer customization services to tailor the CRM system to the unique workflows and processes of the business, ensuring optimal functionality and efficiency.
CRM Support and Maintenance: Ongoing support and maintenance services are provided to address any technical issues, troubleshoot problems, and ensure the CRM system operates smoothly.
CRM Integration: Service providers assist in integrating the CRM system with other essential business tools, such as email marketing platforms, project management software, or accounting systems, to enable seamless data flow and collaboration.
CRM Analytics and Reporting: Service providers help businesses leverage the reporting and analytics capabilities of the CRM system to gain valuable insights into customer behavior, sales performance, and business growth.

The specific CRM services required may vary depending on the needs and goals of the business. Engaging with CRM services can help businesses optimize their customer relationships, improve operational efficiency, and drive business growth.